Department Feedback

by Tabatha Dickson

March 17, 2021

Have you had recent contact or service from a member of the Brookfield Township Division of Fire and Emergency Medical Services? Leave us feedback to let us know how we are doing.

Brookfield Fire & EMS Satisfaction Survey

Thank your for taking the time to fill out our survey, our goal is to provide you with the very best services possible. By completing this simple questionnaire, you will help us to improve the services that we provide this community and surrounding areas. If you have immediate concerns you can forward them to brookfieldfire&ems@brookfieldfd.net or contact our Headquarters Station at 330-448-1000

Did another department provide your services because Brookfield Fire/EMS was not available?

Which event or type of service describes your interaction with the Brookfield Township Division of Fire & Emergency Medical Services *

EMERGENCY CALLS ONLY: From the time I called 911, Brookfield Fire/EMS arrived on scene quickly:

Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
Item #1 Strongly Disagree	Item #1 Disagree	Item #1 Neutral	Item #1 Agree	Item #1 Strongly Agree

Brookfield Firefighters / EMTs conducted themselves professionally with appropriate mannerisms providing empathy and compassion to your problem

Selected Value: 0

Please rate your experience 1-10 with 0=strongly disagree and 10=strongly agree

Did Brookfield Firefighters/EMTs have a genuine concern for your safety and the safety of others?

Yes
No
Unsure

If time allowed, did members explain their actions and why these were taken?

Yes
No
Not applicable

Brookfield Firefighters / EMTs displayed knowledge and confidence in their skills and abilities

Selected Value: 0

Please rate you experience 1-10 with 0=strongly disagree and 10=strongly agree

Did any staff of The Brookfield Division of Fire & EMS exceed your expectations?

Do you have any concerns?

What are your suggestions for us to improve the services we provide?

Name

First

Last

Providing your name is optional.

Phone Number

Providing your phone number is optional but will be required if you would like someone to contact you.

Providing your email is optional but will be required if you would like someone to contact you via email.

Date of Service

Providing your date of service is optional but it would be helpful for us to address your concerns if it is provided.

Do you want someone to call you?

Brookfield Fire & EMS

Department Feedback

Have you had recent contact or service from a member of the Brookfield Township Division of Fire and Emergency Medical Services? Leave us feedback to let us know how we are doing.

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