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Non-emergency dispatch
330-675-2730
Administration:
330-448-1000
Department Feedback
by
Tabatha Dickson
March 17, 2021
in
Brookfield Fire & EMS
Have you had recent contact or service from a member of the Brookfield Township Division of Fire and Emergency Medical Services? Leave us feedback to let us know how we are doing.
Brookfield Fire & EMS Satisfaction Survey
Thank your for taking the time to fill out our survey, our goal is to provide you with the very best services possible. By completing this simple questionnaire, you will help us to improve the services that we provide this community and surrounding areas. If you have immediate concerns you can forward them to brookfieldfire&ems@brookfieldfd.net or contact our Headquarters Station at 330-448-1000
Please enable JavaScript in your browser to complete this form.
Did another department provide your services because Brookfield Fire/EMS was not available?
Yes
No
Which event or type of service describes your interaction with the Brookfield Township Division of Fire & Emergency Medical Services
*
Fire Response
Medical Response
Rescue Response
Hazardous Materials Incident
Citizen Assistance / Service Request (Smoke/CO alarm installation, water issue, animal problem, etc.)
Fire Inspection / Fire Code Issue
Public Education / Fire Prevention
Other
If you selected "other" above, please describe.
EMERGENCY CALLS ONLY: From the time I called 911, Brookfield Fire/EMS arrived on scene quickly:
Brookfield Firefighters / EMTs conducted themselves professionally with appropriate mannerisms providing empathy and compassion to your problem
Selected Value:
0
Please rate your experience 1-10 with 0=strongly disagree and 10=strongly agree
Did Brookfield Firefighters/EMTs have a genuine concern for your safety and the safety of others?
Yes
No
Unsure
If time allowed, did members explain their actions and why these were taken?
Yes
No
Not applicable
Brookfield Firefighters / EMTs displayed knowledge and confidence in their skills and abilities
Selected Value:
0
Please rate you experience 1-10 with 0=strongly disagree and 10=strongly agree
Would you feel comfortable calling for assistance in the future?
Yes, absolutely
Yes, but hesitant
Neutral
No, but I have no choice
Absolutely not
Did any staff of The Brookfield Division of Fire & EMS exceed your expectations?
Do you have any concerns?
What are your suggestions for us to improve the services we provide?
Name
First
Last
Providing your name is optional.
Phone Number
Providing your phone number is optional but will be required if you would like someone to contact you.
Email
Providing your email is optional but will be required if you would like someone to contact you via email.
Date of Service
Providing your date of service is optional but it would be helpful for us to address your concerns if it is provided.
Do you want someone to call you?
Yes
No
Submit
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